Effective Date: July 7, 2024

NC Handy Pros ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, share, and protect your information when you engage with our services.

1. Information We Collect

Personal Information
We may collect personal details that you voluntarily provide, including but not limited to:

Contact Information: Your name, phone number, email address, and physical address.

Project Information: Details related to your home improvement or handyman service needs, preferences, or requests.

Non-Personal Information
We may also collect certain information automatically when you interact with us online, such as:

Device Data: Your IP address, browser type, operating system, and device type.

Usage Details: Pages viewed, time spent on our online platforms, and other interaction data.

2. How We Use Your Information
We use the collected information to:

Provide and manage the services you request.

Respond to your inquiries and send relevant updates.

Process payments and send receipts or invoices.

Improve our offerings and customer experience.

Comply with legal requirements and protect our rights.

3. Sharing Your Information
We may share your information in the following situations:

With Service Providers: Third-party vendors who assist with services like payment processing, email delivery, data analytics, and hosting.

Legal Compliance: If required by law or to respond to valid legal requests.

Business Transitions: In the event of a sale, merger, or reorganization, your data may be part of the transferred assets.

4. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no system can be guaranteed 100% secure.

5. Your Rights & Choices
You have the right to:

Access or Update your personal information by contacting us.

Opt Out of marketing communications by using the unsubscribe link in emails or contacting us directly.

Request Deletion of your personal information, subject to any legal retention obligations.

6. Cookies & Tracking
We may use cookies or similar technologies to better understand your engagement with our services. You can manage your cookie settings through your browser preferences.

7. Third-Party Links
If we provide links to other websites, please be aware that we are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies independently.

8. Policy Updates
We may revise this Privacy Policy occasionally. When we do, we will update the effective date at the top of this page. Continued use of our services after changes means you accept those changes.

9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:

NC Handy Pros
Email: [email protected]
Phone: (919) 675-1701

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.